Loan & Mortgage Processing
We specialise in supporting Australian, UK, and US mortgage brokerages, lending institutions, and financial advisories with precision back-office support across the entire loan lifecycle.
- Loan application intake and document verification
- Credit analysis and underwriting support
- Compliance checks and regulatory documentation
- Loan servicing, settlement support, and status tracking
- Broker administration and CRM data management
- Follow up with banks and lenders
- Title and valuation coordination support
Financial & Accounting Services
Our finance professionals are trained in international accounting standards including Australian GAAP, IFRS, and US GAAP, handling complex financial workflows with full confidentiality.
- Full-cycle bookkeeping and accounts payable/receivable
- Payroll processing and superannuation/pension management
- Monthly and annual financial reporting
- Tax preparation and BAS/GST reconciliation
- Bank reconciliation and cash flow management
- Audit preparation and financial compliance documentation
Legal Process Outsourcing (LPO)
Our legal team provides qualified support to law firms and corporate legal departments seeking to reduce costs without compromising legal quality or confidentiality.
- Attorney support and legal research assistance
- Document review, due diligence, and contract abstraction
- Legal transcription and brief drafting support
- Paralegal and legal assistant services
- Court filing coordination and case management support
- Intellectual property documentation and trademark support
Business Administration
Our business administration professionals manage your critical operational workflows, keeping your back office running efficiently, accurately, and on time.
- Data entry, cleansing, and database management
- CRM administration (Salesforce, HubSpot, and others)
- Executive virtual assistance and calendar management
- Email management, scheduling, and correspondence handling
- Procurement coordination and vendor management
- Customer onboarding and client relationship administration
Digital Marketing Services
Our digital marketing team delivers measurable results through data-driven strategies, creative content, and technical optimisation — all managed from Kochi at a fraction of onshore costs.
- SEO — on-page, off-page, and technical
- Google Ads, Meta Ads, and LinkedIn campaign management
- Social media content creation and community management
- Google Analytics 4 setup, reporting, and conversion tracking
- Website content management and WordPress administration
- Email marketing campaigns and CRM automation
IT Outsourcing
We deploy skilled IT professionals who manage your infrastructure, provide helpdesk support, and strengthen your cybersecurity posture — at offshore pricing without offshore compromises.
- Level 1 and Level 2 helpdesk and technical support
- Network administration and infrastructure monitoring
- Cybersecurity monitoring, patching, and incident response
- Cloud services management (AWS, Azure, Google Cloud)
- Software development support and QA testing
- IT documentation, asset management, and system audits
Tele-Sales, Customer Service & Operations
Our sales and customer service professionals are highly trained communicators who represent your brand with professionalism and cultural awareness, delivering outstanding customer experiences at scale.
- Outbound tele-sales and lead qualification
- Inbound customer service and complaint resolution
- Live chat and email support operations
- Appointment setting and sales pipeline management
- Order processing, fulfilment coordination, and returns management
- Operational assistants and team coordination support